Expotech Innovation Center

Innovation, patents & publications

Discover the inventions, patented technologies, published books and research that have shaped Expotech's approach to enterprise technology, artificial intelligence and digital transformation.

Patents & inventions

Patented technology, invented here

U.S. patents invented by Expotech's founder, Dr. Raed (Rod) Ghani Agha, with the full patent documents to download.

Showing 1 of 1 patent

Granted US 8,938,427 B2

Method and Device for Providing Location Based Content Delivery

Issue date
January 20, 2015
Inventor
Rod Ghani (Dr. Raed Ghani Agha)
Assignee
Safelite Group, Inc.
Filed
January 19, 2007 (priority January 19, 2006)
Application area
Field service, GPS and wireless work orders
Also published as
WO 2007/084784 A2 (international, PCT)
Abstract

A device for providing location based content delivery includes a server located at a first location, having memory and data stored in the memory relating to a plurality of requests for service at a location other than the first location; a hand-held electronic device configured for communication via a wireless network with the server, to receive data relating to the requests for services and to transmit data regarding the provision of services for updating the stored data; and a processing device communicatively coupled to the hand-held device. A method for providing location based content delivery at a job site other than the location of a service provider comprises providing a technician with a hand-held electronic device, clocking the technician in and out remotely using the device, transferring and viewing work orders on the device, and capturing customer information on the device at the job site and transferring it to a server accessible at the location of the service provider.

33 claims, 35 drawing sheets.

In practice: the Safelite AutoGlass and mobile repair technician case studies
Research & white papers

Methodologies and executive guides

Expotech Guide: 10 Vital Steps for a Successful Cloud Computing ImplementationGuide
Download
The Future of Wireless BankingWhite paper
Download
SAP Implementation OverviewPresentation
Download
GPS Tracking PresentationPresentation
Download
What We DoCompany overview
Download
SAP TrifoldBrochure
Download
SmartCard FlyerBrochure
Download
Virtual Call CenterBrochure
Download

Showing 8 of 8 downloads

Articles & news

Technology perspectives, announcements and updates

We will be publishing articles on ERP implementation, SAP rescue and governing AI agents. Subscribe and we'll send the first ones to you.

One email when new articles are published. Unsubscribe any time.

Want the thinking applied to your business?